Frequently Asked Questions

Answering Your FAQs About Self-Storage With Prestige Storage

General Storage Questions

Self-storage offers a convenient way to gain extra space. You rent a private, secured unit at one of our facilities to store your belongings. You provide your own lock, so only you have access, and you can visit your unit during your location’s designated access hours.

See our solutions for Personal Storage and Business Storage.

The cost depends on the unit size, location, and features like climate control. For exact pricing, find your nearest Prestige Storage location below. You can view rates and complete your rental online in just a few minutes.

We have locations in Florida, Louisiana, Maryland, Michigan, Mississippi, Ohio, and Texas.

Storage Unit Features & Sizing

Choosing the right size depends on what you plan to store. A 5×5 unit is similar to a small closet, ideal for storing boxes and small furniture, while a 10×20 unit can accommodate the contents of a multi-bedroom home. 

Use our Storage Unit Size Guide to find the perfect storage unit size.

Climate-controlled units are maintained within a specific temperature range to protect sensitive items from extreme heat, cold, and humidity. We recommend this for items like wooden furniture, electronics, documents, and artwork.

Learn more about our Climate-Controlled Storage options.

Yes, many of our locations offer secure parking and storage options for vehicles. Our spacious parking spots are perfect for freeing up your driveway space.

Find Vehicle Storage at a facility near you.

A Smart Unit provides 24/7 monitoring of your stored items. You receive instant text message alerts directly to your phone anytime motion is detected inside your unit, giving you peace of mind. No app or Wi-Fi is needed.

Learn more about upgrading to a Smart Unit today.

Renting & Policies

You can rent a unit entirely online! Simply find the Prestige Storage location nearest you, select the unit size you need, and follow the steps to complete your rental online. 

You can also visit or call any of our facilities during office hours, and our staff will be happy to assist you.

We offer flexible month-to-month leases on all our storage units. This means you are never locked into a long-term contract and can rent for as long—or as short—as you need.

Access hours vary by location, but most of our facilities offer access from early morning to late night, 7 days a week. Please check your specific facility’s page for its exact access and office hours.

No. All our leases are month-to-month, offering you maximum flexibility. You do not need to provide any advance notice before you move out. Simply empty your unit and let the facility manager know you’ve vacated.

Packing & Prohibited Items

To maximize your space and protect your belongings, place large, heavy items at the back and create a center aisle for easy access. Label all boxes clearly and keep a detailed inventory. For more advice on packing and organization, visit our storage tips page.

For the safety of all our customers, we prohibit the storage of certain items, including:

  • Perishable food items
  • Flammable or hazardous materials
  • Explosives and weapons
  • Live plants or animals

If you have a question about a specific item, please contact your local facility manager.

Have More Questions?

For pricing and rate information, check out the page of the specific location you are interested in. 

If you can’t find an answer to your question, contact our friendly storage professionals.

Front of Storage Facility.